FAQ

Welcome to the Anthem Associate Catalog, your source for Anthem branded apparel for purchase by credit card.

Who should I contact if I need assistance with placing an order or questions about an order after it has been placed?


Laura Gibson
Sales Coordinator
anthemcs@brandfuel.com
888.202.0600

How are shipping charges calculated?

There is a flat fee of $5.25 for the first item and each additional piece within the same order is an additional $1.50 per item.

When will I receive my order?

All products are decorated to order and will ship within 3-5 business days of order date. Please allow additional time for transit from Minnesota. Shipping via ground transit ONLY is available at this time. If you have a rush request, please contact a member of your Anthem Team before placing your order.

Why are the prices of the apparel higher than in the catalog in Ariba?

We have moved the associate catalog to a different decorator who will be able to decorate and ship your order more quickly than our traditional resource. In addition, we were able to negotiate flat rate shipping that is much more reasonable and will result in overall savings from the previous Associate Catalog. 

What about returns?
It is very important that you reference the size chart before selecting your size. If you are between sizes, it is recommended that you go UP a size. Please also check your order for accuracy before submitting. Returns of decorated apparel will only be accepted if merchandise or decoration is defective.